Moment of Truth

One of my clients told me yesterday that he had lost more than two million dollars over the last week. When I share that with others, I am surprised at the reactions: "That's a rich man's problem, at least he had it to lose!" "Wow - I guess it's a sign of the times." But the one that got me was: "Why did you continue the session instead of letting him get back to work?" That translates to why talk about improving his leadership when what is most needed is action? But really, when is there a better time to talk about leadership?

I have written before about faith - the kind of faith that one finds when there is no reason to believe and nothing in one's mind and soul wants to believe. I think the same is true about leadership. Most situations of leadership are a cake walk. when people willingly line up behind the leader and when the mission is clear, it really doesn't take much to lead - just the title and the willingness to open one's mouth and say, "Let's go!" But when the chips are down, and when everyone is either looking the other way or at least over their shoulder, it takes everything you have and much of what you don't have to lead.

What doesn't work at times like this is cheerleading, pie-in-the-sky optimism, bravado, or sexy powerpoint presentations. What doesn't work is all of the aphorisms learned at leadership school, the lessons of leadership in Jack and Built To Last and The One Minute Manager. What doesn't work is "been there done that," "this too shall pass, and "win this one for the gipper."

This is the moment of truth, the dark night of the soul, the death valley experience. And what works here for you has not yet been invented. What works here is not resident in one person. What works here is simple, gut-wrenching, knee-to-knee, eye-to-eye engagement with others in the process of discovering through open, co-creative dialog what none of us knows nor even knew we had. Leadership at the moment of truth is open and inviting, humbling and being humbled, questioning and being willing to listen to what is said but perhaps as importantly to what has not been said. Most of all, leadership at this point takes the courage to be incredibly present to others - each other we encounter - and to stay present when everything inside wants to duck and cover. After all, leadership isn't about the leader - it is not about you.